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Self Heal Hangs

Onderwerp gestart op Apr 10, 2012 4:55 PM , laatste reactie op Apr 18, 2012 10:22 PM

in VAIO and Computing > Notebooks
clwhite33
3 posts sinds
Apr 10, 2012

Hi,

 

I've been running Vaio Care, One Click Care. The programme runs for while, then hangs when it gets to Self Heal. No eror messages of any kind. Any ideas? (W7 64 bit OS)

 

Regards,

 

Clive.


  • peshyxp
    peshyxp
    92 posts sinds
    Oct 2, 2010
    Geschreven op Apr 10, 2012 8:29 PM

    If its hanging then there is probably a software issue somewhere

     

    I would suggest booting into Safe Mode (hit F10 when booting up) and then uninstalling the Vaio Care programme through Control Panel / Programmes

     

    This should do the trick and you can then reinstall again

     

    If not post here for some more advice


  • clwhite33
    3 posts sinds
    Apr 10, 2012
    Geschreven op Apr 11, 2012 12:23 PM

    OK, Thanks. Where can I reinstall it from?


  • nikkilim
    161 posts sinds
    Feb 15, 2012
    Geschreven op Apr 11, 2012 3:40 PM

    You can uninstall it from Add/Remove programs.

     

    To install it, you may need to download the installer, if you don't have it in the support site.  https://www.sony.co.uk/discussions/message/761158#761158


  • Blencogo
    Blencogo
    10,957 posts sinds
    Dec 22, 2004
    Geschreven op Apr 11, 2012 7:58 PM

    clwhite33 wrote:

     

    OK, Thanks. Where can I reinstall it from?

     

    If you give your Vaio Model, I'm sure someone will give you a link to the Downloads Page.

     


  • clwhite33
    3 posts sinds
    Apr 10, 2012
    Geschreven op Apr 18, 2012 10:22 PM

    Solved! Zone Alarm was blocking the progress of the programme.

     

    Fixed now and everything seems fine.

     

    Thanks for your interest.

     

    Regards,

     

    Clive.


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