as per title - my Sony BDP-S185 player will not play 'The Help' bluray disc.
The disc looks fine, no scratches or marks, I am using the latest firmware but the disc will not play. The disc reports correctly on the sony menu as Video disc 'The help' but when I try and play the player makes some noise as though reading, or trying to read from the disc and then the player goes into standby. Tried re-starting the player but again get disc spinning/reading noise and then the player again goes into standby.
on similar problem's like this in the past Sony have suggested that you install the latest firmware, which you have done, & also do a factory reset..
If you still have the disc could you try a factory reset of your S185 please, then if the The Help still does not play could you supply as much details as you can from the BD disk please, type of disc (retail or rental), region code, releasing studio, version, etc. so that I can pass it onto Sony..
I have exactly the same problem with precisely the same symptoms with my Sony BDP-S480. I have tried two copies of theThe Help on Blu-ray from Lovefilm. I updated the firmware to the latest version but it made no difference. I have now requested the DVD version from Lovefilm. I am concerned that I have purchased a Blu-ray player that won't play some Blu-ray discs.